TELECOMMUTING BIBLIOGRAPHY
AN OVERVIEW OF RESOURCES--Diane Klaiber

 

 

Internet and Electronic Information Sources:

 

  1. Small Business Administration.
  2. (http://www.sbaonline.sba.gov/)

    Comprehensive information on SBA resources including special interest groups. The database is searchable using keywords and full-text documents are provided.

  3. Telecommuting Advisory Council (TAC).
  4. (http://www.telecommute.org/)

    The national Telecommuting Advisory Council - TAC - is a non-profit organization dedicated to promoting the economic, social and environmental benefits of telecommuting. Includes links to other telecommuting organizations, resources, articles, membership form, studies and conference information.

  5. Telecommute America.
  6. (http://www.att.com/Telecommute_America)

    Telecommute America! is the first nationwide public awareness, information and

    education program focusing on the benefits of telecommuting and nontraditional

    work environments including virtual office, work-at-home, satellite offices, etc. Seminar information is included along with a place to post information about Telecommute America with links to other telecommuting resources on the Internet.

  7. The Telecommuting Archive.
  8. (http://www.eff.org/)

    The Electronic Frontier Foundation is a nonprofit organization focused on telecommuting and the National Information infrastructure. The Smart Valley Telecommuting Guide can be downloaded here.

  9. TeleConX.
  10. (telnet to Fedworld.gov to the Fedworld BBS and select the TeleConX gateway (No. 56).

    An electronic communications and information system developed, operated and maintained by the GSA Cooperative Administrative Support Program. It supports users with private email, public discussion forums, teleconferences, file libraries and polls. It is open to anyone interested in home-based and alternative worksite service-delivery cooperatives.

  11. Telecommuting Resources Guide. (http://www.pacbell.com/products/business/general/telecommuting/tcguide/tc-1.html)
  12. Index to the Pacific Bell Telecommuting Resource Guide.
  13. TeleCommute Solutions.
  14. (http://www.telecommuter.com/)

    Provides a variety of information for the telecommuter--policy, system development, and hardware maintenance at home.

    Telecommuting Books and Reports:

  15. Switzer, Teri R. Telecommuters, The Workforce of the Twenty-First Century. Lanham, MD. Scarecrow Press, Inc., 1997. 176 pp.
  16. An annotated bibliography on telecommuting divided into seven categories including Internet resources.
  17. Schepp, Debra & Brad. The Telecommuter's Handbook. New York: McGraw Hill, 1995.
  18. An overview for both employers and employees with implementation policies, sample companies and resource information.
  19. Kugelmass, Joel. Telecommuting: A Manager's Guide to Flexible Work. New York: Simon & Schuster, 1995.
  20. An analytical book for management with sample work agreements, policies and implementation ideas.
  21. Nilles, Jack M. Making Telecommuting Happen: A Guide for Telemanagers and Telecommuters. New York: Van Nostrand Reinhold, 1994. 196 pp.
  22. Nilles coined the term "telecommuting" and gives a compilation of his 20 years' experience in planning and evaluating programs. He advises how to set up a program, manage telecommuters, and evaluate the impact on the organization as a whole.
  23. Gordon, Gil. Teleworking Explained. New York: John Wiley & Sons, 1993. 310 pp.
  24. Gordon describes the realities of telework and provides guidance for managers and employees. Includes an overview of telework's past and predictions for the future. Chapters explore key issues such as security and confidentiality, human resource management, and technology.
  25. Washington State Energy Office (WSEO). Telecommuting: An Alternative Route to Work. Washington: WSEO. 2 volume set.
  26. The Puget Sound Telecommuting Demonstration collected data from 250 telecommuters and their supervisors. The results are in this two-volume handbook. Vol. 1 covers how to select telecommuters, how to evaluate a program, and what to include in your policy document. Vol. 2 is a training guide that includes a complete curriculum with exercise, overheads and handouts. Sold as a set for $50.00. To order, call 206-956-2230 or fax order at 206-956-2217.
  27. Gordon, Gill and Marcia Kelly. Telecommuting: How to Make it Work for You and Your Company. New York: Prentice-Hall, 1986. $15.95.
  28. What the line manager needs to know about telecommuting. It is a step-by-step introduction covering why, where and how to implement a program including a section on training managers. To order, contact Gil Gordon at 908-329-2266 or fax at 908-329-2703.
  29. Midwest Institute for Telecommuting Education (MITE). Telecommuting Implementation Manual. 200+ pp. $95.00.
  30. A manual developed from the experiences of more than 50 companies. Describes how to market an implementation plan in your organization, how to resolve important questions about equipment, comply with employment laws and risk and liability rules. Includes worksheets. To order, call 612-463-3146 or fax MITE at 612-879-5400.
  31. Laquer, Maria and Donna Dickinson. Breaking Out of 9 to 5. Princeton, NJ: Peterson's, 1994. 256 pp. $12.95.
  32. This book explores all aspects of flexible work-- telecommuting, job sharing, flextime and more. Describes how to redesign your current job into a more "flexible" one or to seek a new job if that fits your needs. To order, contact Peterson's at 800-338-3282 or fax at 609-243-9150.
  33. Schepp, Brad. The Telecommuter's Handbook: How to Work for a Salary Without Ever Leaving the House. Pharos Books, 1990. 256 pp. $9.95.
  34. A handbook that can help the employee decide if they want to become a telecommuter. Summarizes the pros and cons of telecommuting and describes how to persuade an employer that you are a qualified candidate. Contains a chapter on 75 jobs conducive to telecommuters and another on 100 companies that employ home workers. A useful appendix lists resources--magazines, software and on-line services. Contact the publisher at 800-521-6600.
  35. Pratt, Joanne. Myths and Realities of Working at Home: Characteristics of Homebased Business Owners and Telecommuters. US Small Business Administration, 1993. 100 pp. $35.00.
  36. The research was conducted on 17,000 individuals. Includes tables documenting incomes, occupations, and demographic characteristics of telecommuters. To order, contact Joanne Pratt Assoc. 214-528-6540.
  37. Klayton, Margaret. Performance Appraisal Process for Telecommuters: Is It the Same or Different? 1994. 150 pp. $10.00.
  38. This paper was Dr. Klayton's dissertation. Questions answered included: Whether supervisors use different methods of performance appraisal when evaluating telecommuters; whether they deem telecommuters to be better workers than non-telecommuters; and whether the review process differs for the two groups. Based on surveys completed by 150 employees in 20 organizations. To order, contact Dr. Klayton, Dept. of Business Admin. 703-899-4603 or fax at 703-899-4895.

    Current Periodical Articles on Telecommuting:

  39. Thamann, David. "Telecommuting Raises New WC Hazards." National Underwriter Property & Casualty/Risk & Benefits Management 101 (June 9, 1997): 21, 29.
  40. Worker's compensation is a matter to be reviewed by the company risk manager and to consider risk factors outside the "4 corners" of the policy before making a recommendation in favor of employee telecommuting.
  41. "Ten Tips for Effective Telecommuting". American Salesman 42 (May, 1997): 3-5.
  42. How to be a successful telecommuting--practical tips on what works.
  43. Norris, James H. "Getting Results…For the Hands-On Manager". Labor Law and Telecommuting 42 (May, 1997): 4.
  44. Reviews the laws covering telecommuting highlighting wages & overtime, employment discrimination, disabled employees, workers compensation and union organizing.
  45. Ramsey, Robert D. "How to Supervise Home Workers." Supervision 58 (April, 1997): 9-12.
  46. Provides an outline of steps and strategies for making telecommuting work.
  47. Grimes, Brad. "The Best Places to Work From Home." Money 26 (April, 1997): 160-164+.
  48. Covers the best 10 places to work from home from mid-size to small places.
  49. Busto, Richard. "Will Telecommuting Work for You?." Telemarketing 15 (April, 1997): 90-92.
  50. While telecommuting is fast becoming one of the most viable options for addressing productivity and work flexibility, managers must consider how the latest technology can help them meet their needs as efficiently as the current scenario. In addition, managers must evaluate their productivity, costs and quality of life considerations before endorsing a program.
  51. Scepanski, Jordan M. "Public Services in a Telecommuting World." Information Technology & Libraries 15 (March, 1997): 41-44.
  52. Libraries can not wait for their parent institutions to engage in what is happening to society today. Radical rethinking of libraries, their needs, how services are/will be carried out and why they exist at all needs to be considered. Our customer is changing and we must engage ourselves in a new model for libraries.
  53. Steve, Bob. "Telecommuting: Concepts and Resources." Business Credit 98 (January, 1997): 36-40.
  54. Proper implementation of a telecommuting program requires analysis of the present work process, careful selection of employee candidates, policies and work agreements and effective supervision. This articles covers each of those areas and includes a resource list.
  55. Banham, Russ. "The Hidden Risks in Telecommuting". Risk Management 4 (July, 1996): 58-62.
  56. What are the risks for an employer with a telecommuting program? OSHA checklist is included.
  57. Cooper, Richard. "Telecommuting: The Good, the Bad and the Particulars". Supervision 57 (February, 1996): 10-14.
  58. An overview article on the trend, the benefits, ideal commuters, disadvantages and the future.
  59. Piskurich, George. "Making Telecommuting". Training & Development 50 (February, 1996): 20-28.
  60. The pros and cons of telecommuting and a description of a training program to get people ready to telecommute, plus tips on setting up an office at home.
  61. Anonymous. "Managing Telecommuting-10 Guidelines". Canadian Manager 20 (March, 1996): 19,30.
  62. Ten guidelines are reviewed for the telecommuter.
  63. Fitzgerald, Kevin. "Telecommuting and the Law". Small Business Reports 19 (September, 1994): 14-18.
  64. Covers the legal implications of telecommuting for the employer.
  65. Farrah, Barbara. "Telecommuting Policies That Work". HRMagazine 38 (July, 1993): 64-71.
  66. Covers how to make telecommuting policy, what to cover, laying the groundwork and determining policy statements.
  67. Christensen, Kathleen. "Managing Invisible Employees: How to Meet the Telecommuting Challenge". Employment Relations Today 19 (Summer, 1992): 133-143.

The following books are recent publications available using the Amazon web-site at www.amazon.com:

 

Manual of Remote Working Kevin Curran, Geoff Williams 1997.

 

Home but Not Alone : The Parents Work-At-Home Handbook-

Katherine Murray 1997.

 

Digital Nomad Tsugio Makimoto, David Manners 1997 (Not Yet Published).

 

Teleworking --In Brief Mike 1997 (Not Yet Published).

 

The Virtual Office : Supporting Nomadic Users and Telecommuters (Artech House Telecommunication Library) Leo A. Wrobel, Leo A. Wrobel Jr. 1997.

 

Telecommuting : Modeling the Employer's and the Employee's Decision-Making Process (Garland Studies on Industrial Productivity) Adriana Bernardino 1997.

 

 

Associations:

 

American Telecommuting Association. Membership is open to anyone involved in any aspect of telecommuting. 800-ATA-4-YOU.

 

Association of Part-Time Professionals. Members include telecommuters, part-time entrepreneurs and corporate employees working flexible hours. 703-734-7975.

 

Association for Commuter Transportation. Dedicated to serving the commuter-transportation industry professionals with information meeting the needs of its corporate and individual members.

 

The Conference Board, Inc. Focus groups, research and the latest in workplace trends and issues. Conference Board Associate membership information is available by calling 212-759-0900.

 

Electronic Bar Association. 505 N. LaSalle St., Chicago, IL 60610. For lawyers who need more information on computerizing offices, telecommuting and doing research via the computer.

 

Home Office Association of America. A networking association that offers group health insurance, access to lobbying groups discounted regional seminar fees and discounts on a variety of home-office merchandise. 212-980-4622.

 

National Association for Cottage Industry. With 16,000 members this association offers a wide variety of resources for entrepreneurs and small businesses. 312-472-8116.

 

National Association for Self-Employed. NASE has approximately 300,000 members, a strong lobbying force in DC and a toll-free helpline with advice on everything from tax deductions to moving your business out of the home. 800-232-6273.

 

National Home Office Association. Offers information and provides a legislative lobbying voice for home-office workers in DC. 800-664-6462.

 

Telecommuting Advisory Council. A national non-profit organization which provides members with telecommuting information, research, trends and networking opportunities. 202-547-6157.

 

 

Publications and Periodicals Devoted to Telecommuting:

 

Business Use of Your Home--IRS Publication #537. This reference publication covers home-office deductions and tax law applicable to using part of your home for business purposes. Call the IRS at 800-829-1040.

 

Flexiplace Policies and Procedures. Cornell University, 1994 (draft). Cornell Flexiplace is an alternative working option offered to employees of Cornell University when it’s a win/win for the employee and employer. The policy permits off-site working for a specified number of hours per week and preset time limit.

 

Home Office Computing. A publication reporting on technology, marketing and applications for consumers with home-based offices. 800-288-7812.

 

Mobile Office. A publication by Cowles Business Media providing portable computing and wireless communications for professionals who use mobile information technology to solve real world business problems. 800-274-1218.

 

PowerSource. A publication by AT&T Home Business Resources that covers management, technical and financial information for home-based business owners. 800-383-6164, ext. 3320.

 

Proposal for Telecommuting. East Lansing: Michigan State University Libraries, 1994. Describes the telecommuting plan for catalogers in the University and includes a literature review and information on the National Agriculture Library Telecommuting Program.

 

TeleTrends. The official newsletter of the Telecommuting Advisory Council organization. 202-547-6157.

 

Telecommuting Review. A monthly newsletter on telecommuting. Gil Gordon & Associates, 10 Donner Court, Monmouth Junction, NJ 08852.

 

Telecommuting Times. A quarterly publication on telecommuting issues and events. Marketforce, Inc., PO Box 143, Cheltenham, PA 19012.

 

Work-Family Roundtable. A quarterly newsletter on economic, social and technological impacts on the worker and workplace. The Conference Board, Inc. 845 Third Avenue, New York, NY. 10022-6601.

 

Work Times. A quarterly newsletter on national and international work issues and projects in alternative scheduling. New Ways to Work, 785 Market Street, Suite 950, San Francisco, CA 94102.